Finding the perfect foundation is like trying to find the perfect cut of jeans. Difficult but not impossible! Shade selection is not easy whether it's instore or online. That's why Amanda offers the 'Let Amanda Select' option on all foundation choices.

As part of your purchase you get a professional makeup expert's help making that decision. Amanda has matched thousands of women and can accurately select the most natural, flattering shade for you.

Just choose 'Let Amanda Select' instead of a shade, and after checkout, you’ll receive a short email requesting one clear photo taken in natural daylight. Amanda will review it and select the most natural, flattering shade for your skin. Easy. 

Amanda also has a universal colour code across all foundations stocked - so if you’re a 02 in one brand, you’ll be an 02 in another.

We have colour matched all of our complexion products so you can easily figure out what shade you'll be. For example, if you're an 02 Medium in Rageism Beauty All Day Foundation you'll be an 02 Angel in Kylie's Professional Mineral Powder Foundation.

Fancy a little more personal consultation, below are 2 ways you can work with Amanda: Personal Beauty Consult with me click here

The Shine Sessions: online makeup masterclass Series click here

Most women need 2 shades of foundation. If you've ever watched a makeup artist work, they rarely use 1 shade of foundation, we always mix to get the perfect match.

So please know that this is the secret to flawless finish - and know that you may need 2 colours. That way you can mix the two shades a little when your in those "in-between" months.

For a deeper dive into complexion, try The Base mini course.

Ah ha! This is a great reason to join The Ageless Beauty Course, where I arm you with all the tools and skills to choose the right formula and shades for you.

Click here to learn more about the Members Only Makeup Masterclasses.

For more personal makeup product, colour and personal skincare guidance, can I suggest you schedule a Personal Beauty Consult? click here to learn more.

For more guidance on all the "how to's" check out The Ageless Beauty Course click here, your online makeup masterclass series, that will arm you with all the "how to's" so you can learn, step by step, how to do your makeup to flatter and enhance your face now.

You may also like to read our super quick guide to help you determine your skin type. Visit the blog here

We use an App called "Sesami" for all Consult Bookings. It is linked to Amanda's calendar.

Search your email Inbox for a message from "Sesami", sometimes it rudely lands in the Junk/SPAM folder.

You will find your Zoom link in this email.

Amanda runs one-on-one lessons online only, and from time to time hosts in-person masterclasses. Be sure to sign up to the mailing list for the next event. Subscribe here.

Online Personal Beauty Consult/Makeup Lesson

This is a one-on-one session, focussed on supporting you, with whatever you'd like the most help and guidance with. It's just like being in the room together. Women all over the country have embraced these consults as a swift way to get on the right path to makeup and skincare confidence! Click here

The Ageless Beauty Course: online makeup masterclass series 

A series of bite-sized video tutorials that take you step by step through how to do your makeup (and skincare). It is like having me on tap, cheering you on 24/7. Plus you get a Welcome Beauty Pack valued at $60, and access to the Private Group, where I host live sessions for Members Only.

Click here

Welcome Sister! Now The Ageless Beauty Course is members only so it's "locked" behind a password protected zone. However, it is designed to be super simple to use. It simply needs you to use the email address you purchased the Membership with, and to create a password, and away you go.

If you're having trouble logging in below are a few key troubleshooting ideas for you to try:

1. Make sure you have cleared your browser hisrory and cache, then restart your device, before trying to log in or create a new password.

2. Use the same email address as the one you used to purchase your membership (please check that the email address linked to your Paypal or ApplePay is the same as the email address you're trying to use as a log in). Your purchase email address is like your "key" to entry.

3. Have you received any emails from Amanda? Please check your Junk/SPAM first. If there are no emails there either, you may have an error/typo in the email address you’ve signed up with. If there is a typo in the email addrsss it can’t get through. Please email us amanda@amandramsay.com.au include your mobile phone number so we can contact you.

4. If you're getting an error message that says "Account already exists", and you've cleared your Browser History, check your Junk /SPAM for an email from us some months ago requesting that you "Activate Your Account". This email will have come from shop@amandaramsay.com.au If you can't find this please email us and we will resend the Account Activation email, include your mobile phone number so we can contact you.

5. Most log in issues are quickly resolved by clearing your browser history. If you've tried all of the above and still having trouble please email.

6. Know that if you do have log in issues, which is not commonplace, we will add the days you've missed onto the end of your Membership. Just make sure you let us know.

Promise it is usually very straightforward!

Click here and request to join. Please note this group is for paid-Members only. If your email address does not match your Membership, you won't be given access.

If you are having trouble creating your account or signing in, ensure you are using the same email address you used to sign up.
Then please try clearing your browser history and cache.

Restart your device. And try again.

If this still doesn't work, please contact us.

An email is automatically triggered by our ecommerce platform immediately on purchase.

Once your order has been handpicked and packed an order fulfillment email is immediately triggered with your Australia Post Tracking Number.

If you've not received these emails, please check your Junk and SPAM folders for an email from shop@amandaramsay.com.au sometimes they rudely land there! Make sure you add us to your Address Book so that doesn't continue to happen.

Still can't find the emails? There may be a typo in your email address, so your emails have disappeared into the interwebs land of lost unaddressed emails. You will need to email us shop@amandaramsay.com.au so we can look for the typo, fix it, and re-trigger your Tracking and Confirmation emails

Click here (https://shop.amandaramsay.com.au/policies/shipping-policy) to read our postal and shipping policy.

This is a bit of a tough one. Click here (https://shop.amandaramsay.com.au/policies/shipping-policy) to read our postal and shipping policy.

Please know that in this post-COVID world, postal service times are not what they once were pre-COVID. Australia Post no longer guarantees next day delivery on Express, but Express Post parcels are always prioritised over Standard Post. So we encourage ladies needing items promptly to go for Express Shipping. Amanda Ramsay Makeup is located on the Gold Coast, which is considered a Regional Centre. Shipping times can be more lengthy than those in the Metro zones.

Use the Australia Post Tracking Number you were sent to keep an eye on your parcels progress.

Once a parcel is with Australia Post, it is out of our hands and we have no control over when they will deliver and they will only deal with the Addressee.

So your best course of action if things on tracking look a little squiffy, is contact Australia Post directly. 

If you have any further questions, or run into any issues with Australia Post contact us shop@amandaramsay.com.au